Bilingual Virtual Assistant (English & Spanish)

About the role

If you enjoy helping people, communicating in English, and working in a professional international environment, this could be the opportunity for you.

Key responsibilities

• Communicate with customers and clients in English and Spanish
• Answer inquiries and provide excellent customer service
• Manage and document interactions using internal systems
• Follow established processes and quality standards
• Collaborate with your team to maintain a high level of service

Required profile

• Fluent English and Spanish, spoken and written
• Strong communication and interpersonal skills
• Customer service experience is a plus, but not required
• Comfortable working with computers and digital tools
• Professional attitude and willingness to learn
• Must live in Santa Cruz de la Sierra

What we offer

• Full-time position
• Career growth opportunities
• Competitive salary plus performance incentives
• Continuous professional development
• Professional bilingual work environment
• Opportunity to work with U.S.-based companies