Ejecutivo B2B de Cuentas - Segmento Negocios

About the role

Join Tigo as a B2B Account Executive focused on the Business segment. You will be responsible for managing a portfolio of corporate clients, understanding their business models, and driving revenue growth through consultative selling and strong relationship management.

Key responsibilities

• Analyze each client’s business model using a Canvas approach and identify value‑creation opportunities.
• Develop and quarterly update detailed account plans covering financial, organizational, and infrastructure information.
• Maintain an up‑to‑date escalation matrix and communicate it to clients.
• Track and refresh the opportunity matrix and sales funnel daily, ensuring accurate use of the CRM tool.
• Achieve net sales KPIs by continuously reviewing the portfolio for profitable opportunities.
• Proactively manage voluntary and involuntary churn, downgrades, and contract renewals.
• Monitor NPS and other satisfaction indicators to guarantee an excellent client experience.
• Build long‑term relationships with influencers and decision‑makers through visits, events, workshops, and meetings.
• Provide consultative advice on Tigo’s solution portfolio and follow up on implementation.
• Oversee the full client journey – from prospecting and feasibility coordination to sale and post‑sale support.
• Ensure timely registration of contracts, vouchers, and legal documents according to business unit policies.
• Deliver high‑quality commercial proposals aligned with business unit strategy.

Required profile

• Experience in B2B account management or corporate sales.
• Strong analytical ability to understand client business models and financial data.
• Proactive attitude in managing churn, renewals, and client satisfaction.
• Excellent communication skills for building long‑term relationships with senior stakeholders.
• Consultative selling mindset with the capacity to advise on complex solution portfolios.

Required skills