Luxury Experience Designer

About the role

As a Luxury Experience Designer you will craft unforgettable travel journeys for high‑end clients, turning their aspirations into bespoke itineraries. This position blends creativity, empathy, and meticulous organization to deliver seamless, memorable experiences from the first consultation to post‑trip follow‑up.

Key responsibilities

• Conduct personalized consultations to uncover each client’s unique travel desires and build lasting relationships.
• Design tailor‑made itineraries that include transfers, accommodations, curated activities, and special requests, reflecting each client’s “Travel DNA.”
• Develop and maintain strategic partnerships with top‑tier hotels, airlines, and luxury service providers to secure exclusive access and preferred rates.
• Execute flawless bookings, handling transfers, insurance, activities, and special requests with precision.
• Provide proactive, high‑touch client service throughout the entire travel lifecycle, anticipating needs before they arise.
• Drive client retention and referrals through consistent follow‑up, feedback collection, and relationship nurturing.
• Collaborate closely with sales and cross‑functional teams to ensure a cohesive end‑to‑end client experience.

Required profile

• 2–3 years of experience curating luxury travel for a DMC, tour operator, or travel agency.
• Passion for travel and a keen eye for destination details.
• Strong organizational abilities and capacity to manage multiple projects simultaneously.

Required skills