Servicio de atención al cliente

About the role

We are looking for a friendly and organized individual to join our store team as a customer service representative. The role involves handling cash and electronic payments, assisting shoppers, and supporting basic administrative tasks in a fast‑paced retail environment.

Key responsibilities

• Manage cash drawer, process cash and QR payments, and perform daily cash reconciliation.
• Operate point‑of‑sale (POS) systems to record sales and generate receipts.
• Support basic administrative duties such as paperwork and inventory checks.
• Provide courteous, efficient service to customers, answering questions and resolving issues.
• Maintain a clean, orderly workspace and ensure the sales floor stays presentable.
• Collaborate with teammates to keep service speed high during peak periods.

Required profile

• Positive attitude, punctual, and enjoys interacting with people.
• Previous experience in cash handling or customer service is a plus but not mandatory.
• Basic knowledge of Excel and POS systems.
• Strong communication skills and a professional appearance.
• Ability to work under pressure during busy hours.

Required skills

• Excel (basic)
• POS (point‑of‑sale) systems
• Cash handling

What we offer

• A supportive team environment with opportunities for growth.
• Training for those eager to learn.