Gestor de Correspondencia Regulatoria

About the role

The Regulatory Correspondence Manager provides operational and administrative support for document and correspondence management within a bank, ensuring that all regulatory documentation is received, recorded, stored, digitised, organised and readily available in compliance with current regulations and internal policies.

Key responsibilities

• Receive, classify, register and archive both physical and digital documentation.
• Custody institutional files and documents, guaranteeing proper preservation and location.
• Carry out digitisation, indexing and quality‑control activities for documents.
• Manage requests for consultation, loan and return of documents.
• Maintain up‑to‑date inventories and documentary databases.
• Perform transfers, purges and disposals of documents according to regulations and procedures.
• Support regulatory requests, internal and external audits, and historical information searches.
• Prepare operational reports related to document and correspondence management.
• Ensure compliance with confidentiality, information‑security and data‑protection policies.
• Provide operational assistance to internal units requiring document‑management services.

Required profile

• Technical or higher education in Business Administration, Commercial Engineering or related fields (or equivalent).
• Minimum of 1 year of experience in administrative functions, document management, archiving or similar activities.
• Strong organisational skills, attention to detail and a customer‑oriented mindset for internal clients.
• Ability to work in a team, act responsibly with confidential information and follow established procedures.

Required skills

• Proficiency with Microsoft Office tools, especially Excel, Word and Outlook.

What we offer

• Opportunity to work within a regulated banking environment.
• Professional development in document‑management best practices.