Coordinador Administrativo de Servicio Técnico

About the role

We are looking for an Administrative Technical Service Coordinator to manage work orders for our Cochabamba branch. The role ensures efficient opening, billing and closure of service orders while complying with internal safety and procedural standards.

Key responsibilities

• Generate service quotations using standard job templates and coordinate parts pricing with the sales team.
• Activate work orders after client confirmation and create parts requisitions when needed.
• Plan and allocate resources such as labor, vehicles, tools, materials, external services and travel expenses.
• Coordinate with the warehouse to secure necessary materials and tools.
• Work closely with technicians to schedule and execute service tasks.
• Maintain an up‑to‑date work‑order folder with all related documentation from workshop and field activities.
• Verify labor, miscellaneous items and sample entries in the DBS system and ensure parts are correctly recorded.
• Check the status of returned parts before invoicing.

Required profile

• Minimum education: Accounting, Accounting Assistant or Business Administration.
• At least 5 years of administrative experience, preferably in a technical service environment.
• Ability to manage personnel and follow internal safety and corporate procedures.

Required skills

• Microsoft Office (Word, Excel, PowerPoint)
• Microsoft Exchange
• DBS Service and Parts module (user level)
• IAS
• Essbase
• Familiarity with Caterpillar service manuals and literature