Business Officer

About the role

The Business Officer will manage the full portfolio of clients in the West Region, combining strong commercial orientation with efficient administrative management. The role ensures sales targets are met, client relationships are nurtured, and internal processes are followed to deliver timely, high‑quality service.

Key responsibilities

• Achieve monthly sales goals and established performance indicators.
• Develop and maintain the client portfolio for the West Region, strengthening commercial ties and identifying new business opportunities.
• Advise clients on products, services, tariffs, consumption plans and new company solutions.
• Conduct regular visits to support clients, resolve inquiries and promote proper use of services.
• Implement training plans for clients and users on platform and service usage.
• Administer client user accounts, including creation, deactivation, permission changes and access resets.
• Keep physical and digital documentation of the assigned portfolio organized and up‑to‑date.
• Support billing processes during monthly closures.
• Provide market, competition and client feedback to strengthen commercial strategy.
• Handle complaints when designated as the point of contact, following current regulations and procedures.
• Ensure compliance with information security policies, protecting company and client data.

Required profile

• Bachelor’s degree in Business Administration, Commercial Engineering, Marketing, Economics or related fields.
• Minimum three years of experience in similar roles, preferably in the financial sector.
• Experience managing corporate (B2B) client relationships.
• Intermediate to advanced proficiency with Microsoft Excel and the Microsoft Office suite.

Required skills

• Microsoft Excel
• Microsoft Office

What we offer

• Fixed and variable compensation linked to results.
• Continuous training.
• Dynamic work environment.