Bilingual Virtual Assistant (English / Spanish)

About the role

Engaged Staffing is seeking bilingual virtual assistants to join its team in Santa Cruz de la Sierra. You will support customers and clients in both English and Spanish, delivering high‑quality service for U.S.‑based companies.

Key responsibilities

• Communicate with customers and clients in English and Spanish.
• Answer inquiries and provide excellent customer service.
• Manage and document interactions using internal systems.
• Follow established processes and quality standards.
• Collaborate with your team to maintain a high level of service.

Required profile

• Fluent spoken and written English and Spanish.
• Strong communication and interpersonal skills.
• Customer service experience is a plus, but not required.
• Comfortable working with computers and digital tools.
• Professional attitude and willingness to learn.
• Must reside in Santa Cruz de la Sierra.

What we offer

• Full‑time position.
• Career growth opportunities.
• Competitive salary with performance incentives.
• Continuous professional development.
• Professional bilingual work environment.
• Opportunity to work with U.S.‑based companies.