Operador Call Center

About the role

We are looking for motivated Call Center Operators based in Cochabamba to join our customer service team. The role focuses on managing client accounts, providing detailed payment plan information, and ensuring timely communication to help customers regularize their payments.

Key responsibilities

• Maintain and update the database of assigned client portfolios.
• Provide detailed explanations of payment plans to each client.
• Communicate promptly about available actions and alternatives for payment regularization.
• Deliver personalized, high‑quality service to the entire client portfolio.

Required profile

• Result‑oriented with a strong focus on meeting targets.
• High tolerance for pressure and ability to handle challenging situations.
• Persistent, resilient, and diligent in case follow‑up.
• Clear, empathetic, and confident communication style.

Required skills

What we offer

• Excellent work environment.
• Opportunities for professional growth and development.