Especialista Comercial

About the role

The Commercial Specialist is the primary sales contact for the store’s commercial area. Working mainly by phone, the role focuses on maintaining and expanding relationships with an assigned client group, driving sales growth and ensuring full customer satisfaction.

Key responsibilities

• Operate the commercial program by selling to division clients using the commercial database.
• Create, track and administratively close sales orders.
• Handle inbound calls for quotations, promotions and conduct outbound prospecting calls.
• Develop client relationships and monitor daily sales indicators with the Commercial Manager.
• Execute work plans aligned with business objectives and available resources.
• Apply operational policies (returns, cash register handling, price changes, credit management) to boost sales and customer satisfaction.
• Monitor and contribute to reducing vehicle accidents and improving overall customer satisfaction.

Required profile

• High‑school diploma (Preparatoria).
• One to two years of experience, preferably in auto parts, automotive advising, showroom sales or workshop commercial assistance.
• Availability to work Monday through Saturday.
• Basic computer knowledge.

Required skills

• Computer operation.