Leasing Coordinator – Residential Property Management

About the role

We are seeking a motivated Leasing Coordinator to oversee the end‑to‑end leasing process for residential properties, from initial inquiry through move‑in. The role requires strong communication, organization, and the ability to convert leads into qualified tenants.

Key responsibilities

• Respond promptly to prospective tenant inquiries via phone, email, SMS, and leasing platforms.
• Qualify prospects based on property requirements, rental criteria, and availability.
• Schedule and coordinate property showings, virtual tours, and follow‑ups.
• Conduct tours and clearly communicate property features, pricing, policies, and lease terms.
• Manage leasing leads through the CRM and maintain accurate interaction records.
• Follow up consistently to maximize lead conversion and occupancy.
• Process rental applications, coordinate screening, verification, and required documentation.
• Prepare and coordinate lease agreements, renewals, and move‑in documentation.
• Communicate with applicants, tenants, property managers, and internal teams throughout the leasing process.
• Coordinate move‑in dates, deposits, utilities, keys, and onboarding requirements.
• Monitor available units and ensure listings have accurate pricing, photos, descriptions, and availability.
• Assist with lease renewals and identify opportunities to reduce vacancy and improve retention.
• Ensure leasing activities comply with company policies and fair housing regulations.
• Provide regular updates and reports on leads, applications, conversions, occupancy, and leasing performance.

Required profile

• 2+ years of experience in leasing, property management, real estate, or a related field.
• Strong understanding of the residential leasing process.
• Excellent written and verbal English communication skills.
• Sales, negotiation, and customer‑service abilities.
• Highly organized with strong follow‑up and time‑management skills.
• Comfortable handling multiple prospects and applications simultaneously.
• Ability to work independently in a remote or fast‑paced environment.
• Knowledge of fair housing regulations and local leasing requirements (preferred).

Required skills

• CRM and leasing software (e.g., AppFolio, Buildium, Propertyware, Yardi, Rent Manager).
• Google Workspace.
• Microsoft Office.