Account Manager

About the role

We are looking for an Account Manager for our office in Santa Cruz, Bolivia. The role involves managing client relationships, driving sales of technology solutions, and supporting the full commercial process from lead to invoicing.

Key responsibilities

• Follow up on leads to close sales and manage the entire sales cycle.
• Plan and conduct meetings with clients and partners to present products from technical and functional perspectives.
• Prepare commercial proposals, quotations and negotiate contracts.
• Coordinate with the legal/contract department to formalize agreements.
• Maintain constant communication with clients to identify needs, upselling and cross‑selling opportunities.
• Register and document new clients, update commercial information in SharePoint, CRM or other internal tools.
• Record orders, manage sales processes, follow up on payments, implementations and invoicing.
• Support accounts receivable recovery and prepare monthly sales performance reports.
• Analyze market, competitors and trends to identify strategic opportunities.
• Plan and execute webinars, events and client engagement activities.

Required profile

• Degree in administrative sciences, economics or marketing (mandatory).
• Minimum of 1 year experience in sales and customer service.
• Knowledge of sales of products and services, especially electronic invoicing.
• Advanced Microsoft Office skills.
• Understanding of sales performance indicators, CRM systems and sales software.
• Certified courses in sales, marketing, digital marketing or customer service.
• English level B2+.

Required skills

• Microsoft Office
• CRM systems
• SharePoint
• Electronic invoicing